MadeComfy was founded in 2015 with the dream of creating a customer-focused property management service for short-term rentals where both hosts and guests were at the heart.
MadeComfy ensures our hosts' homes or investment properties are safe, secure and controlled throughout the short-term rental process. MadeComfy clients benefit from our complete, end-to-end service, which includes marketing the property, managing the rental process to maximise rates and occupancies, coordinating cleaning and linen change-over and acting as primary guest contact. Ultimately, working with MadeComfy delivers excellent financial returns as well as peace of mind. From the guest side, MadeComfy takes care of guests from check-in to check-out, offering the best comfort and service available.
The MadeComfy idea was conceived in 2014 when cofounder Quirin Schwaighofer was travelling overseas and rented out his apartment Sydney's Cremorne Point on Airbnb. Quirin found he needed local support to manage bookings and deliver his guests a 5 star experience. He partnered with cofounder Sabrina Bethunin to create MadeComfy to deliver a new service dedicated to positive experiences for both hosts and guests.
At MadeComfy, we have identified four core values that are central to everything we do, everyday: empowerment, agility, trust and the all-important 'wow!' factor.
From achieving best financial results and occupancies for our property owners and driving innovation to delivering first-class service for guests, MadeComfy's core values are at the heart of every transaction.
MadeComfy's team is made of top talent who are empowered to innovate, learn and drive new ideas.
Being agile at MadeComfy means we are flexible to and enthusiastic about innovation.
As caretakers of our clients' biggest assets, trust is the at the foundation of MadeComfy.
Delivering the wow factor everyday at MadeComfy is what makes us standout to our clients.
Sabrina Bethunin - MadeComfy Cofounder
Prior to founding MadeComfy Sabrina worked in commercial management roles for Colgate Palmolive and Kellogg’s. Sabrina is a CPA and has completed an MBA and a photography degree. Since growing up in Venezuela, South America, Sabrina was passionate about travel and interior design. Coming from a family of entrepreneurs she was always looking for a way to combine her passion for travel and design with her professional experience, until founding MadeComfy. Sabrina’s determination, creativity and attention to detail have created a strong foundation for the brand and customer experience of MadeComfy.
Quirin Schwaighofer - MadeComfy Cofounder
Quirin has developed the vision and strategy for MadeComfy. He is an entrepreneur with strong experience in sales, operations management and strategy. Quirin has a Masters in Industrial Engineering and an MBA. Born in Munich, Germany, Quirin is keen on travel, sport and adventure. In his spare time, Quirin is actively engaged with Jayma Kunan, a charity he runs with close friends to help children in poverty-stricken South America and Moldavia.
Tom Jowitt - Chief Technology Officer
Tom joined MadeComfy in 2017, bringing more than 20 years' experience building software and technology teams to the role. Tom has worked across diverse industries including energy and media and specialises in startup businesses. Tom's passion for startups, solving scalability challenges and building teams attracted him to MadeComfy.
Nina Jung - Chief Marketing Officer
Nina's professional experience includes working in fast-paced, high-growth multinational organisations using a performance-driven marketing approach. Nina is particularly interested in the travel industry, where she sees the sharing economy provides a more authentic guest experience for mutual benefit. Born in Seoul in Korea, Nina loves the beach and Australia's chilled-out culture. Recently returned from a round-world adventure, her favourite place so far is India.
Mike Johnson - Chief Sales Officer
Mike spent more than 10 years cloudtech company Rackspace where he managed sales, marketing and channel teams in London, Hong Kong and Sydney. Mike enjoys working in high-growth organisations that disrupt the market with new technologies in a way that genuinely benefits everyone. Made Comfy benefits home-owners, investors, and travellers by opening up properties to short-term rentals. Outside work Mike loves to sail on Sydney Harbour and adventure travel.
Clifford Rosenberg joined MadeComfy’s advisory board in June 2017 to help provide direction on overall strategy and to also mentor the MadeComfy leadership team. Previously, Cliff led a team of 300 staff as Linkedin Managing Director South East Asia, Australia and New Zealand. Cliff is also a non-executive director, investor and advisor for a number of ASX-listed companies including Afterpay and Dimmi. Cliff was attracted to MadeComfy as an investment opportunity as he saw a win-win opportunity for both homeowners and property investors. He recognised opportunities for investors maximising returns from short-term rentals, and for guests, a guaranteed high-quality great short-term rental experience as an alternative to hotels and other traditional holiday accommodation.
After a senior management career with Hewlett Packard, Compaq Computers and 3Com in the UK and Germany, Manfred Hasseler founded and managed several successful offline and online businesses, one of them disruptive online auction site Swoopo with operations in Europe, the US and South Korea. He is a founder and director of a new wine business format, We Love Vino and a long-term investor and advisor at skill-sharing platform Airtasker. Manfred joined the MadeComfy advisory board in 2017 and is also an investor. He advises on overall strategy and growth for MadeComfy and brings a wealth of experience from startups in Australia, Germany, Asia, Europe and the United States
Rolf Hansen is the co-founder and former CEO of Australian telco ‘disruptor’ amaysim, an ASX listed company founded in 2010 to both simplify and improve mobile phone and internet services for customers at affordable prices. In 2005, prior to amaysim, Rolf co-founded Simyo, a major disruptor in the European telco market. Rolf joined the MadeComfy advisory board in 2017 and is an investor. Rolf’s dedication to company culture and providing customer-centric mobile services aligns neatly with MadeComfy’s customer service-focused solution where short-term rental property hosts and guests are at the heart of the business. Rolf advises the MadeComfy team on strategy, building a strong company culture and delivering game-changing customer service.
Peter O’Connell is a co-founder and ex-Chairman of ASX-listed Australian telco amaysim and Co-Founder and Chairman The Chic Group. Peter joined MadeComfy’s advisory board in 2017 and is an investor. Peter has served on a number of boards for public companies including Ticketek, Perisher Blue and Stadium Australia, as well as government boards including Film Australia, The Australian Museum and NSW Major Events Board. Peter supports MadeComfy through his extensive personal and professional networks and offers advice on scaling and developing strategies around expanding MadeComfy’s services.
Investec Emerging Companies Advisory Hein Vogel joined the MadeComfy advisory board in 2017, having also advised on key developments in the Australian telco startup amaysim and negotiating on structure and transfers for several ASX-listed companies over the past decade. Hein specialises in investing in advising and connecting emerging companies and entrepreneurs. At MadeComfy Hein provides financial, legal and strategic advice to the team, and is also an investor.
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